The American Coin-Op Podcast
Replacement Parts

Replacement Parts

February 25, 2020

What should every self-service laundry keep on hand in the event a piece of equipment goes down? Greg Reese of CLEC Distribution talks hoses, valves, igniters and more in this episode.

Building Customer Loyalty

Building Customer Loyalty

January 27, 2020

Promotions and incentives are often used to draw customers to a laundry. Matt Miller, president of equipment distributor Coin-O-Matic, envisions a more comprehensive loyalty-building approach.

Attended vs. Unattended

Attended vs. Unattended

December 16, 2019

There’s no magic formula when it comes to choosing a coin laundry’s operational model but certain factors can affect the call. Mike Enz from Dexter distributor Laundry One compares and contrasts the two.

Having a Disaster Recovery Plan

Having a Disaster Recovery Plan

November 25, 2019

With a disaster recovery plan in place, a laundry can be ready to cope with fire, severe weather or other incident and return to operation as quickly as possible. Robert “Bo” Steiner, district director at the U.S. Small Business Administration, talks planning strategy and execution.

Maximizing Your Coin Laundry’s Value

Maximizing Your Coin Laundry’s Value

October 28, 2019

When it comes to boosting a store’s value, certain factors have stood the test of time. Industry veteran John Vassiliades, who’s brokered the sales of over 1,000 coin laundries, explains.

Staffing Your Laundromat

Staffing Your Laundromat

September 24, 2019

Michael Finkelstein, whose Associated Services Corp. operates a large chain of laundries in the Southeast, discusses techniques for hiring and keeping good laundry attendants.

Successfully Marketing Your Coin Laundry on a Budget

Successfully Marketing Your Coin Laundry on a Budget

August 27, 2019

Dennis Diaz, president of digital marketing firm Spynr, talks effectively promoting your laundry business using social media and some old-school basics.

Perfecting Your Equipment Mix

Perfecting Your Equipment Mix

July 12, 2019

Joel Jorgensen, vice president of sales for Continental Girbau Inc., weighs equipment mix and discusses getting it just right so your store can reap the maximum revenue per square foot.

Managing Multiple Coin Laundries

Managing Multiple Coin Laundries

June 25, 2019

Multi-store owner Luke Williford of The Wash House Inc. discusses best practices for making the jump to Store No. 2 and beyond.

Drop-Off Service Do’s and Don’ts

Drop-Off Service Do’s and Don’ts

May 28, 2019

Fluff-and-fold can be a profitable service addition if handled properly. Consultant/trainer Beverly Kay Blank shares her drop-off do’s and don’ts in this episode.