December 30, 2020
Dennis Diaz, president of digital marketing and technology firm Spynr, offers some tips for responding appropriately and promptly to online negativity from your laundry customers.
November 25, 2020
Sharon Sager, owner of the Sierra Madre (Calif.) Laundry, describes her store's 24/7 operation and talks about what's needed to see that self-service laundries are running smoothly any time of the day.
October 28, 2020
With a little creative thought, laundry owners can utilize some inexpensive ways to improve their store and attract new customers. Brad Steinberg, co-president of distributor PWS - The Laundry Company, looks at the possibilities.
September 30, 2020
Joel Jorgensen, vice president of sales for Continental Girbau Inc., offers advice to Laundromat owners looking to build and grow a commercial customer base.
August 25, 2020
Carl Graham, VP of sales for distributor Scott Equipment, compares and contrasts the two approaches to store creation.
July 24, 2020
Steven Wright, vice president of business development for Irving Weber Associates, discusses dealing with common and not-so-common Laundromat risks and liabilities, including COVID-19.
June 22, 2020
Brendan Ristaino, sales manager for distributor Yankee Equipment, examines revenue-producing extra-profit centers that best complement a vended laundry business.
May 26, 2020
Adjunct professor of business studies and laundry owner Cathy Neilley talks tactics to try to pick up business on a store’s “slow” days.
April 28, 2020
Contemplating buying a store for sale? In this episode, Tod Sorensen of Girbau North America and Continental Girbau West breaks down the criteria you can use to decide if acquiring a certain existing laundry would be a good investment.
March 23, 2020
Cincinnati multi-store owner Dave Menz discusses how to respond when a new competitor enters the local market.