The American Coin-Op Podcast
Pricing Strategies

Pricing Strategies

June 30, 2021

Russ Arbuckle, president of distributor Wholesale Commercial Laundry Equipment S.E., talks pinpointing the factors that may signal when it’s time to raise a laundry’s vend prices.

Coming Back from a Crisis

Coming Back from a Crisis

April 28, 2021

When circumstances beyond your control have your laundry business down, how do you bring it back? Helio Fred Garcia, president of crisis management firm Logos Consulting Group, takes you through the initial response, changing your approach depending on event, the importance of communication, and much more.

Getting into Laundry Pickup and Delivery

Getting into Laundry Pickup and Delivery

February 24, 2021

What's involved in starting a pickup and delivery service? It can be as simple as having a phone number and vehicle, says Matt Simmons of Super Suds Laundromat, Long Beach, Calif., but it can also be much more. He talks resources, operational impact and keys to success.

Making the Best of Bad Reviews

Making the Best of Bad Reviews

December 30, 2020

Dennis Diaz, president of digital marketing and technology firm Spynr, offers some tips for responding appropriately and promptly to online negativity from your laundry customers.

Round-the-Clock Management

Round-the-Clock Management

November 25, 2020

Sharon Sager, owner of the Sierra Madre (Calif.) Laundry, describes her store's 24/7 operation and talks about what's needed to see that self-service laundries are running smoothly any time of the day.

Freshen Things Up

Freshen Things Up

October 28, 2020

With a little creative thought, laundry owners can utilize some inexpensive ways to improve their store and attract new customers. Brad Steinberg, co-president of distributor PWS - The Laundry Company, looks at the possibilities.

Commercial Account Strategies

Commercial Account Strategies

September 30, 2020

Joel Jorgensen, vice president of sales for Continental Girbau Inc., offers advice to Laundromat owners looking to build and grow a commercial customer base.

Building New vs. Rehabbing

Building New vs. Rehabbing

August 25, 2020

Carl Graham, VP of sales for distributor Scott Equipment, compares and contrasts the two approaches to store creation.

Insurance Basics

Insurance Basics

July 24, 2020

Steven Wright, vice president of business development for Irving Weber Associates, discusses dealing with common and not-so-common Laundromat risks and liabilities, including COVID-19.

Diving into Diversification

Diving into Diversification

June 22, 2020

Brendan Ristaino, sales manager for distributor Yankee Equipment, examines revenue-producing extra-profit centers that best complement a vended laundry business.

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